1 hour ticket response
Our team of technical support engineers is devoted to giving rapid answers to all your questions. We will review your technical support ticket the instant it has been received and will reply with a solution to the problem within less than 60 minutes after the ticket submission. In fact, our average support ticket response time is 20 minutes.
An Outstanding Customer Care Service
Each member of our client support staff has many years of experience in the cloud web hosting realm and most of them have been with us for at least five years. They all are prepared to respond to all your questions in the most proficient manner possible.
An Intuitive Help Center
To help you find a quick tip on how to use a specific service, we have integrated a very intuitive Help section in your Web Hosting Control Panel. You can browse through a large selection of web hosting account administration articles and website management articles, have a gaze at our F.A.Q. database or check out our educational video tutorials.